📖
The MSP KB
  • 🏡Home
  • MSP Foundations
    • Introduction to Managed Service Providers (MSPs)
      • What are MSPs?
      • Who Needs MSPs?
      • MSPs vs. In-House IT
    • Operational Maturity Levels (OMLs) in MSPs
      • What are OMLs?
      • Size vs. Maturity Level
      • Boosting Growth: Best Practices & Tools
      • Beyond OMLs: Holistic Success Factors for MSPs
    • MSP Business Models & Revenue Generation
      • Common Business Models
      • Revenue Streams
  • MSP Operations
    • MSP Tools: Functions & Use
      • RMMs & PSAs
      • Categories of tools
      • Choosing the right tools
    • Common Industry Challenges & Solutions
      • Industry Evolution & Requirements
      • Challenges Faced by MSPs
      • Strategies for Addressing Challenges
    • MSP Departments and Business Units
      • MSP Service Desk Styles and Operational Maturity Levels
      • Professional Services Department: Technical Expertise and Collaboration with the Service Desk
      • Sales, Account Management, and Marketing: Driving MSP Growth and Client Satisfaction
      • Industry Roles & Responsibilities
    • MSP Compliance & Regulations
      • Importance of Compliance for MSPs
      • Common Regulations Affecting MSPs
      • Compliance Challenges & Strategies for MSPs
      • Risk Management and Incident Response
      • Working with Clients on Compliance
  • MSP Relationships
    • Managing Strategic Relationships
      • A Guide to Co-selling and MDF Strategies
      • Requesting MDFs from Vendors: Best Practices
      • Exploring Vendor-Specific Programs for MSPs
      • Best Practices for Vendor Channel programs
    • Peer Groups and Accountability Groups
      • Peer Groups for MSPs Benefits and Potential Risks
      • Accountability Groups: Fostering Growth and Success for MSPs
  • 🧰Resources
    • Communities
      • Online Communities
      • Peer Groups
      • Social Media communities
    • Business Resources
      • Podcasts & Webinars
      • Blogs & Books
    • Technical Resources
      • Podcasts & Webinars
      • Blogs & Books
      • MSP Toolkit
        • Screen Capture
          • Greenshot
          • PSR
          • ShareX
        • USB Stick Essentials
          • User Profile Wizard
          • PortableApps
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The MSP KB is an open source resource by Ashley Cooper and Kelvin Tegelaar

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  1. Resources

Technical Resources

Online business resources for MSPs, such as blogs, books, webinars, and podcasts, offer invaluable insights and tools to help Managed Service Providers grow and thrive in a competitive industry. These resources cover a wide range of topics, catering to both technical and business-focused MSPs.

Blogs and books provide in-depth analysis and practical advice on various aspects of running an MSP business, including marketing, sales, customer relations, and operations management. By staying current with industry trends and learning from the experiences of successful MSP leaders, professionals can enhance their skills and implement best practices to drive their businesses forward.

Webinars and podcasts offer opportunities for MSPs to gain knowledge from industry experts, covering topics such as new technologies, security, and business growth strategies. These resources provide valuable learning experiences that can help MSPs stay up-to-date with the latest developments and best practices in the managed services industry.

By leveraging these online business resources, MSPs can continuously refine their strategies, services, and processes, ensuring their success in the ever-changing landscape of managed services.

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Last updated 2 years ago

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