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The MSP KB
  • 🏡Home
  • MSP Foundations
    • Introduction to Managed Service Providers (MSPs)
      • What are MSPs?
      • Who Needs MSPs?
      • MSPs vs. In-House IT
    • Operational Maturity Levels (OMLs) in MSPs
      • What are OMLs?
      • Size vs. Maturity Level
      • Boosting Growth: Best Practices & Tools
      • Beyond OMLs: Holistic Success Factors for MSPs
    • MSP Business Models & Revenue Generation
      • Common Business Models
      • Revenue Streams
  • MSP Operations
    • MSP Tools: Functions & Use
      • RMMs & PSAs
      • Categories of tools
      • Choosing the right tools
    • Common Industry Challenges & Solutions
      • Industry Evolution & Requirements
      • Challenges Faced by MSPs
      • Strategies for Addressing Challenges
    • MSP Departments and Business Units
      • MSP Service Desk Styles and Operational Maturity Levels
      • Professional Services Department: Technical Expertise and Collaboration with the Service Desk
      • Sales, Account Management, and Marketing: Driving MSP Growth and Client Satisfaction
      • Industry Roles & Responsibilities
    • MSP Compliance & Regulations
      • Importance of Compliance for MSPs
      • Common Regulations Affecting MSPs
      • Compliance Challenges & Strategies for MSPs
      • Risk Management and Incident Response
      • Working with Clients on Compliance
  • MSP Relationships
    • Managing Strategic Relationships
      • A Guide to Co-selling and MDF Strategies
      • Requesting MDFs from Vendors: Best Practices
      • Exploring Vendor-Specific Programs for MSPs
      • Best Practices for Vendor Channel programs
    • Peer Groups and Accountability Groups
      • Peer Groups for MSPs Benefits and Potential Risks
      • Accountability Groups: Fostering Growth and Success for MSPs
  • 🧰Resources
    • Communities
      • Online Communities
      • Peer Groups
      • Social Media communities
    • Business Resources
      • Podcasts & Webinars
      • Blogs & Books
    • Technical Resources
      • Podcasts & Webinars
      • Blogs & Books
      • MSP Toolkit
        • Screen Capture
          • Greenshot
          • PSR
          • ShareX
        • USB Stick Essentials
          • User Profile Wizard
          • PortableApps
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The MSP KB is an open source resource by Ashley Cooper and Kelvin Tegelaar

On this page
  • Community Profiles
  • Reddit: r/msp
  • MSPGeek (Discord)
  • Spiceworks
  • MSPs’r’us (Discord)

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  1. Resources
  2. Communities

Online Communities

Explore online MSP communities for real-time collaboration, technical advice, and business insights. Engage with peers and grow professionally across various platforms.

PreviousCommunitiesNextPeer Groups

Last updated 5 months ago

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Community Profiles

Reddit: r/msp

  • Overview: With over 140,000 members, r/msp is the largest online MSP-focused community. It’s an invaluable space for discussing pricing strategies, vendor relationships, service delivery, and occasional technical topics. Active threads range from industry trends to peer recommendations.

  • Target Audience: Mix of business-focused and technical insights.

  • Why Join:

    • Peer-driven advice on MSP operations.

    • Access to real-world insights from a global member base.

  • Link:

MSPGeek (Discord)

  • Overview: Originally built as a technical forum for MSPs, MSPGeek is now a thriving community offering support for troubleshooting, and vendor specific challenges with their dedicated spaces for engagement. It is especially popular for RMM and automation focused technicians.

  • Target Audience: MSP technicians and engineers, with some business conversations.

  • Why Join:

    • Dive deep into RMM tools, scripting, and automation.

    • Collaborative and constructive discussions for day-to-day MSP work.

    • Engage directly with the business you work with in their dedicated vendor channels.

  • Link:

Spiceworks

  • Overview: Spiceworks is a broad IT forum with a dedicated section for managed service providers. Members discuss both technical and business topics, making it a versatile resource for MSPs of all sizes.

  • Target Audience: MSPs looking for both technical and business-focused discussions.

  • Why Join:

    • Gain insights from IT professionals across different sectors.

    • Network with peers and explore vendor-neutral resources.

MSPs’r’us (Discord)

  • Overview: A real-time collaboration platform tied to the Reddit r/msp community, MSPs’r’us has over 5,000 members. It focuses on technical problem-solving, quick-fire advice, and informal networking.

  • Target Audience: Primarily technical, but also open to business-oriented MSP discussions.

  • Why Join:

    • Get feedback on technical challenges.

    • Build connections in a casual, fast-paced environment.

CyberDrain (Discord)

  • Overview: This community, centered around emphasizes scripting, automation, and cybersecurity practices, as well as the home of the Open Source software tool CIPP.

  • Target Audience: Technical professionals focused on M365, GDAP, Graph APIs & PowerShell

  • Why Join:

    • Participate in challenges like Capture The Flag (CTF) for skill-building.

    • Engage with the Open Source community of the CyberDrain Improved Partner Portal

6. The Tech Degenerates (TTD)

  • Overview: The Tech Degenerates is a community for MSPs, vendors, and other IT channel professionals. TTD combines a Discord server with structured monthly activities like happy hours, and host an extensive industry events calendar. Its unique approach blends professional growth with a sense of humor and inclusivity.

  • Target Audience: Channel professionals seeking collaboration and shared knowledge.

  • Why Join:

    • Access diverse initiatives like consulting programs, peer groups, and exclusive events.

    • Stay informed with curated resources and a centralized industry calendar.

  • Link:

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🧰
Visit r/msp
Visit MSPGeek
Visit Spiceworks
Join MSPs’r’us
Join CyberDrain
Join the TTD Discord
Explore the Industry Calendar