> For the complete documentation index, see [llms.txt](https://docs.themspkb.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.themspkb.com/msp-operations/msp-departments-and-business-units.md).

# MSP Departments and Business Units

- [MSP Service Desk Styles and Operational Maturity Levels](https://docs.themspkb.com/msp-operations/msp-departments-and-business-units/msp-service-desk-styles-and-operational-maturity-levels.md)
- [Professional Services Department: Technical Expertise and Collaboration with the Service Desk](https://docs.themspkb.com/msp-operations/msp-departments-and-business-units/professional-services-department-technical-expertise-and-collaboration-with-the-service-desk.md)
- [Sales, Account Management, and Marketing: Driving MSP Growth and Client Satisfaction](https://docs.themspkb.com/msp-operations/msp-departments-and-business-units/sales-account-management-and-marketing-driving-msp-growth-and-client-satisfaction.md)
- [Industry Roles & Responsibilities](https://docs.themspkb.com/msp-operations/msp-departments-and-business-units/roles.md)


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