> For the complete documentation index, see [llms.txt](https://docs.themspkb.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.themspkb.com/msp-foundations.md).

# MSP Foundations

- [Introduction to Managed Service Providers (MSPs)](https://docs.themspkb.com/msp-foundations/introduction-to-managed-service-providers-msps.md)
- [What are MSPs?](https://docs.themspkb.com/msp-foundations/introduction-to-managed-service-providers-msps/what-are-msps.md)
- [Who Needs MSPs?](https://docs.themspkb.com/msp-foundations/introduction-to-managed-service-providers-msps/who-needs-msps.md)
- [MSPs vs. In-House IT](https://docs.themspkb.com/msp-foundations/introduction-to-managed-service-providers-msps/msps-vs.-in-house-it.md): There are several reasons why businesses choose to work with MSPs rather than managing their IT solely in-house
- [Operational Maturity Levels (OMLs) in MSPs](https://docs.themspkb.com/msp-foundations/operational-maturity-levels-omls-in-msps.md)
- [What are OMLs?](https://docs.themspkb.com/msp-foundations/operational-maturity-levels-omls-in-msps/what-are-omls.md)
- [Size vs. Maturity Level](https://docs.themspkb.com/msp-foundations/operational-maturity-levels-omls-in-msps/size-vs.-maturity-level.md)
- [Boosting Growth: Best Practices & Tools](https://docs.themspkb.com/msp-foundations/operational-maturity-levels-omls-in-msps/boosting-growth-best-practices-and-tools.md)
- [Beyond OMLs: Holistic Success Factors for MSPs](https://docs.themspkb.com/msp-foundations/operational-maturity-levels-omls-in-msps/beyond-omls-holistic-success-factors-for-msps.md)
- [MSP Business Models & Revenue Generation](https://docs.themspkb.com/msp-foundations/msp-business-models-and-revenue-generation.md)
- [Common Business Models](https://docs.themspkb.com/msp-foundations/msp-business-models-and-revenue-generation/common-business-models.md): MSPs typically adopt one or more of the following business models
- [Revenue Streams](https://docs.themspkb.com/msp-foundations/msp-business-models-and-revenue-generation/revenue-streams.md)


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